Business Support

As a small to medium sized business owner or manager - you're an expert in your subject - whether that's your engineering expertise, knowledge of your product, your shop or store, or delivering EXACTLY the right solution for your customer.

You're busy working IN your business, often at the expense of working ON your business.

Where we can help:

• Analysing your website and marketing to make sure it delivers what the customers are looking for

• Making your website and digital marketing work for you

• Improve your handling if inbound enquiries and sales

• Make use of a digital workspace to promote your brand and products

• Get your Keywords right, improve your Google Business page, open the world of online marketing

• Getting the message out via Social Media platforms

• Improve your customer service

• Train your team in face to face communication, presentation and customer care

1.  An initial consultation to find out WHAT you do, what you do WELL and the areas that cause you the most pain

2. A study and search on your website, online presence and printed materials

3. An analysis of your internal processes - email, document sharing, remote access, telephony

4. Talking to you and your team to idenitfy strengths, improvements and refinements in HOW you work

Then, once we've absorbed all the information you can share, we will detail a plan, setting out step by step things you can do to refine your business.

We don't do it FOR you (though we can if you need) - We help YOU to help YOURSELF - giving you insight into the tools, new ways of working and free up your time to be the expert that your business needs you to be.,

For the initial call, and a telephone or online consultation - absolutely nothing at all

After that, you'll get a plan, and a price tailored to your exact needs to provide you with the support you want and need.

That might be a training day, or remote support for key activities - but it is tailored to you and your business.